Files

Language note: Interface labels and role names are retained in their original language. Gestor means manager, Professor means teacher, and Aluno means student.

Overview

The Files page lets a school keep files, folders, and links in a secure school workspace. Depending on your permissions, you can:

• View files, folders, and links.
• Upload one or more files with Upload File.
• Create folders with New Folder.
• Add external links with Add Link.
• Preview supported files.
• Download files or folders with Download.
• Share items with people or groups using Share.
• Move, rename, edit links, and delete items when you have permission.
• Configure global workspace permissions in Workspace Settings if you are the school manager.

Who Can Use It

Access and the available actions depend on the user’s role and configured permissions.

• Gestor: Has administrative access to the workspace and can view and manage all items, access Workspace Settings, configure global permissions, and control uploads and download restrictions.
• Professor: Can view items shared with them, their own items, and items made available through global permissions. Can receive global access as a Viewer (view), Viewer & Sharer (view and share), or Editor (edit).
• Aluno: Can view items shared with them, their own items, and items made available through global permissions. Can upload files or add links only if global settings allow it or they have global Editor permission. Editor permission on an item alone does not allow uploads.

Note: Students cannot create folders, even when they have upload permission.

Understanding the Screen

Breadcrumbs

The breadcrumb shows your location within the folder structure. The first level is always All files.

Example:

All files / Course Materials / Unit 1

You can click any part of the breadcrumb to return to that level.

Item List

Items appear as cards. The interface separates folders from files and links, keeping folders above the other items.

Sorting

Use the Sort by: control to choose the display order.

Available options:

• Name ↑: Sorts by name in ascending order.
• Name ↓: Sorts by name in descending order.
• Last Updated ↑: Sorts by update date, from oldest to newest.
• Last Updated ↓: Sorts by update date, from newest to oldest.

The sorting preference is saved for the user.

Item Types

Folders

Folders organize files, links, and other folders. Opening a folder updates the breadcrumb.

Files

Files are uploaded through the Upload File button.

Links

Links are shortcuts to URLs (external or internal) created through the Add Link button. When you open a link, the application asks for confirmation before redirecting.

Uploading Files

For student uploads, see Upload a file or add a link as an authorized student.

School managers and teachers with upload permission also use Upload File to send files to the current folder. Global authorizations remain documented under Global Capabilities below.

Creating Folders

Use New Folder to create a folder in the current location.

Step by step:

1. Click New Folder.
2. Enter the name in the Folder Name: prompt.
3. Confirm.

Note: New Folder is available to Gestor and to Professor with upload permission. Students cannot create folders.

Adding Links

To add a link as a student, see Upload a file or add a link as an authorized student.

Authorized school managers and teachers also use Add Link in the current folder. If the URL does not begin with http:// or https://, the application automatically adds https://.

Opening and Previewing Items

Opening a Folder

Access shared materials.

Opening a Link

Access shared materials.

File Previews

Access shared materials.

In addition to images, video, audio and PDF, previews also support text, JSON and CSV.

Download

Use Download to download files or folders.

Single File

If you download a single file, the application downloads it directly using its original name.

Folder

If you download a folder, the application creates a .zip archive containing its descendant files.

Multiple Items

If you select several items and click Download, the application creates a zip containing the selected files and the files inside the selected folders.

Download Restrictions

Downloads may be blocked by global workspace settings:

• Prevent students from downloading files (even with Viewer permission) blocks downloads for students.
• Prevent teachers from downloading files (even with Viewer permission) blocks downloads for teachers who are not Gestor.

When downloads are blocked:

• Download does not appear in the actions menu.
• Open in new tab may not appear in the preview.
• Videos and audio use controls with download restrictions when supported by the browser.
• PDFs may open without a toolbar when possible.

Important: Download restrictions help reduce direct access, but the final behavior may vary by browser and file type.

Selecting Items

You can select one or more items to perform bulk actions.

Ways to select:

• Click an item to select only that item.
• Use Ctrl on Windows or Cmd on macOS to add items to or remove them from the selection.
• Use Shift to select a range between the last selected item and the current item.
• Click and drag in an empty area to draw a selection box.

When items are selected, the displayed actions depend on permissions for all selected items.

Possible bulk actions:

• Download
• Share
• Move
• Delete

Actions Menu

Open the actions menu by clicking the item’s three dots or right-clicking the item.

Possible actions:

• Open: Opens a folder.
• Preview: Opens the file preview or link confirmation.
• Download: Downloads a file, folder, or selection.
• Share: Opens the sharing modal.
• Rename: Renames the item.
• Move: Moves the item to another folder.
• Edit URL: Changes a link’s URL.
• Delete: Removes the item.

Item-Level Permissions

Share materials and choose a permission.

Viewer

Share materials and choose a permission.

Viewer & Sharer

Share materials and choose a permission.

Editor

Share materials and choose a permission.

Item-level Editor permission also allows Edit URL on links; it does not grant a student global upload authorization.

Inherited Permissions

When a folder is shared, permissions propagate to the items inside it.

This means that:

• Sharing a folder can grant access to its files and subfolders.
• Items inside a folder may appear for users who received permission on the parent folder.

The application uses inherited permissions to decide whether the user can view, share, edit, or download each item.

Workspace Settings

Workspace Settings appears only for Gestor.

Open it using the Workspace Settings button in the sidebar of the Files area.

It lets you configure global permissions for teachers and general workspace rules.

Teachers with Global Access

The Teachers with Global Access section shows teachers who have been granted global workspace permission.

Global Capabilities

In Workspace Settings, the Global Capabilities section controls who can create content in the workspace.

Options:

• Allow teachers to upload files and create folders/links
• Allow students to upload files and create links

When an option is selected or cleared, the setting is saved automatically.

Effect on Teachers

If Allow teachers to upload files and create folders/links is enabled, teachers can see and use:

• Upload File
• New Folder
• Add Link

Teachers can also have these actions if they receive global Editor permission.

Effect on Students

If Allow students to upload files and create links is enabled, students can see and use:

• Upload File
• Add Link

Students never see the New Folder option.

Students can also upload files and add links if they receive global Editor permission.

Global Restrictions

In Workspace Settings, the Global Restrictions section controls download blocking.

Options:

• Prevent students from downloading files (even with Viewer permission)
• Prevent teachers from downloading files (even with Viewer permission)

When an option is selected or cleared, the setting is saved automatically.

Effect of Restrictions

When a restriction applies to the user:

• The Download action does not appear.
• Preview actions may hide Open in new tab.
• Video/audio controls attempt to remove the download option.
• PDFs may open with the toolbar disabled.

Gestor is not blocked by the teacher download restriction.

Action Permission Rules

Viewing Items

A user can see an item when:

• They are Gestor.
• They created the item.
• They have global Viewer, Viewer & Sharer, or Editor permission.
• They have direct permission on the item.
• They have permission inherited from a parent folder.

Sharing

A user can use Share when, for all selected items:

• They created the item.
• They are Gestor.
• They have global Editor or Viewer & Sharer permission.
• They have direct Editor or Viewer & Sharer permission.
• They have inherited Editor or Viewer & Sharer permission.

Editing, Moving, and Deleting

A user can use Rename, Move, Edit URL, and Delete when, for all selected items:

• They created the item.
• They are Gestor.
• They have global Editor permission.
• They have direct Editor permission.
• They have inherited Editor permission.

Downloading

A user can use Download when:

• The item or selection contains at least one file or folder.
• No global download restriction applies to the user’s role.

Links are not downloaded.

Best Practices

• Use folders to organize materials by course, group, unit, or topic.
• Share folders when several files should have the same audience.
• Use Viewer when the user only needs to access the content.
• Use Viewer & Sharer when the user can redistribute access but should not modify files.
• Use Editor only for users who may reorganize, rename, or delete content.
• Prefer sharing with groups when access is intended for an entire class.
• Review Current Permissions before sharing sensitive materials.
• Use Workspace Settings carefully, as global permissions affect the entire workspace.

Troubleshooting

I Cannot See Upload File

Possible reasons:

• Your role does not have upload permission.
• The global Allow teachers to upload files and create folders/links option is disabled for teachers.
• The global Allow students to upload files and create links option is disabled for students.
• You do not have global Editor permission.

I Cannot See New Folder

Possible reasons:

• You are a student. Students cannot create folders.
• You are a teacher without upload permission.
• The global setting allowing teachers to create content is disabled.

I Cannot See Download

Possible reasons:

• The selected item is only a link.
• The selection contains no files or folders.
• A global download restriction is active for your role.

I Cannot See Share

Possible reasons:

• You did not create the item.
• You do not have Viewer & Sharer or Editor permission.
• In a multiple-item selection, at least one item does not allow you to share it.

I Cannot See Rename, Move, Edit URL, or Delete

Possible reasons:

• You do not have Editor permission on the item.
• You did not create the item.
• You are not Gestor.
• In a multiple-item selection, at least one item does not allow you to edit it.

The File Preview Does Not Open

Possible reasons:

• Preview is not supported for the file type.
• The file is not accessible to you.
• An error occurred while generating the download URL.
• The browser blocked the content from loading.

A Moved Folder Does Not Show Its Child Files Immediately

When folders are moved, updates to their descendants propagate automatically. In large structures, there may be a short delay before all items reflect the new path.